Effective Date: May 6, 2025

At Dura-Techs, accessible from https://dura-techs.com, your privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and your rights concerning your data.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services:

a. Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party services like Stripe or PayPal)

b. Non-Personal Information

  • Browser type and version
  • Device information (e.g., OS, screen resolution)
  • IP address and geolocation (broad region only)
  • Referring URLs and website interactions

2. How We Use Your Information

Your information may be used for the following purposes:

  • To fulfill and ship orders
  • To process secure payments
  • To personalize your user experience
  • To send order confirmations and status updates
  • To provide customer support
  • To analyze website performance and improve services
  • To detect and prevent fraud or security threats

3. Cookies & Tracking Technologies

Dura-Techs uses cookies, web beacons, and other tracking technologies to enhance your experience. These may include:

  • Essential Cookies for website functionality
  • Analytics Cookies (e.g., Google Analytics) to understand user behavior
  • Marketing Cookies to provide personalized advertisements

You can modify your cookie preferences via your browser settings at any time.

4. Third-Party Services

We may share limited information with third-party platforms for essential services:

  • Payment Processors (e.g., Stripe, PayPal)
  • Shipping Partners (e.g., USPS, UPS, FedEx)
  • Analytics Providers (e.g., Google Analytics)
  • Advertising Platforms (e.g., Meta Ads, Google Ads)

These partners are obligated to handle your data securely and in compliance with privacy regulations.

5. Data Retention

We retain your data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Typically, order-related data is retained for a minimum of 6 years in accordance with business tax regulations.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access to the data we hold about you
  • Correction of any inaccurate or outdated data
  • Deletion of your data under specific circumstances
  • Objection to or restriction of data processing
  • Data portability
  • Withdraw consent at any time where processing is based on consent

You may exercise your rights by adjusting your preferences in your user account or via system settings.

7. Security

We implement industry-standard security measures including SSL encryption, secure payment gateways, and regular vulnerability scans. While we strive to protect your data, no system is 100% secure.

8. Children’s Privacy

Dura-Techs does not knowingly collect personal information from children under the age of 13. If we become aware of such data being collected, we will take steps to delete it promptly.

9. International Users

Our services are primarily intended for users in the United States. If you access our site from other regions, you acknowledge that your information may be processed in the U.S. and subject to U.S. laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by the “Effective Date” at the top of this document. Continued use of the website after changes indicates acceptance.